Last updated: 15th June 2026

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This Privacy Policy explains how Paul Denegri London collects, uses, stores and protects your personal information when you visit this website, make an enquiry, book a service, attend an event, or otherwise contact us.

We are committed to protecting your privacy and handling your personal information in a clear, lawful and transparent way.

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Who we are

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This website is operated by Paul Denegri London.

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For the purposes of data protection law, Paul Denegri London is the data controller for the personal information collected through this website and through direct enquiries.

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If you have any questions about this Privacy Policy or how your personal information is handled, please contact us

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What personal information we collect

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We may collect and process the following types of personal information:

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Your name

Your email address

Your telephone number

Your organisation or care setting name, where relevant

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Details you provide when making an enquiry

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Information about bookings, performances, workshops or music sessions

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Messages or correspondence you send to us

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Website usage information, such as pages visited and how you interact with the site.

Any information you choose to provide through a contact form, email, telephone call or booking enquiry

We only collect information that is relevant and necessary for the purpose it has been provided.

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How we collect your information

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We may collect personal information when you:

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Visit this website

Complete a contact form

Send an email

Make a booking enquiry

Ask about Music Hears You, performances, workshops, teaching or other services

Communicate with us by telephone, email or social media

Attend an event, workshop or music session

Interact with the website through cookies or analytics tools

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How we use your personal information

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We may use your personal information to:

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Respond to your enquiry

Provide information about services, performances, workshops or bookings

Arrange and manage bookings, visits, performances or music sessions

Communicate with you before, during and after a booking

Keep appropriate records of enquiries and services provided

Improve the website and user experience

Manage business administration and record keeping

Send relevant updates or information where you have requested them or where we have a legitimate reason to do so

Meet legal, regulatory or accounting obligations

We will not sell your personal information to third parties.

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Lawful basis for using your information

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Under UK data protection law, we must have a lawful basis for using your personal information.

Depending on the circumstances, we may rely on one or more of the following lawful bases:

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Consent – where you have clearly agreed for us to use your information, for example by signing up to receive updates.

Contract – where we need to use your information to provide a service you have requested or to take steps before entering into a booking or agreement.

Legal obligation – where we need to keep or use information to comply with the law, such as tax or accounting requirements.

Legitimate interests – where it is necessary for the running of the business, responding to enquiries, managing bookings, improving services and maintaining appropriate records, provided your rights and freedoms are not overridden.

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Sharing your personal information

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We may share your information with trusted third parties where necessary to operate the business and provide services.

 

This may include:

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Website hosting providers

Email and communication providers

Booking or administration systems

Accountants or professional advisers

Payment processors, where applicable

Legal or regulatory authorities, where required by law

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We only share personal information where necessary and expect third parties to handle it securely and lawfully.

How long we keep your information

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We will only keep your personal information for as long as necessary for the purpose it was collected.

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This may include keeping information for:

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The length of time needed to respond to your enquiry

The duration of a booking, service or project

A reasonable period afterwards for administration, record keeping and future reference

The period required for legal, accounting or tax purposes

When personal information is no longer needed, it will be securely deleted or anonymised.

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Marketing communications

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We will only send you marketing emails or updates where you have given consent, where you have requested information, or where we have a legitimate reason to contact you about relevant services.

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You can unsubscribe or ask us to stop sending marketing communications at any time by contacting us using the details above.

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Cookies and website analytics

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This website may use cookies or similar technologies to help the site function properly, improve user experience and understand how visitors use the website.

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Cookies are small files placed on your device when you visit a website. Some cookies are essential for the website to work, while others may help us understand website performance and visitor behaviour.

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You can usually manage or disable cookies through your browser settings. Please note that some parts of the website may not work correctly if cookies are disabled.

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If this website uses analytics tools, the information collected is generally used in an aggregated way to help improve the website and services.

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How we protect your information

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We take reasonable steps to keep your personal information secure and protect it from unauthorised access, loss, misuse or disclosure.

These steps may include secure website hosting, password protection, restricted access to systems, secure email practices and careful handling of personal data.

However, no website or method of electronic communication can be guaranteed to be completely secure.

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Your data protection rights

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Under UK data protection law, you have rights in relation to your personal information.

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These may include the right to:

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Request access to the personal information we hold about you

Ask for incorrect or incomplete information to be corrected

Ask for your personal information to be deleted in certain circumstances

Ask us to restrict how we use your information

Object to certain uses of your information

Withdraw consent, where we rely on consent to process your information

Ask for your information to be transferred to another organisation, where applicable

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To exercise any of these rights, please contact us using the contact details above.

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We may need to confirm your identity before responding to a request.

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Links to other websites

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This website may contain links to other websites, social media pages or third-party services.

We are not responsible for the privacy practices, content or security of external websites. You should read the privacy policy of any external website you visit.

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Children’s privacy

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This website is not intended to collect personal information directly from children.

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Where services involve children or young people, information will usually be provided by a parent, guardian, school, organisation or responsible adult.

We will take extra care where any personal information relates to children or vulnerable individuals.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the law, our services or how we handle personal information.

The latest version will always be available on this website.

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How to complain

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If you have concerns about how your personal information is handled, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.

Website: [www.ico.org.uk](http://www.ico.org.uk)

Phone: 0303 123 1113

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Contact

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If you have any questions about this Privacy Policy or how your personal information is used, please contact:

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